All tickets for the Las Vegas Open (LVO) 2024 are digital. You will not receive physical tickets . All tickets and associated purchases for the Las Vegas Open 2024 (for which registration will open in June, 2023)  are refundable until November 17th, 2023, after which no tickets will be refunded. There are no exceptions to this policy unless specified otherwise in an event ticket description or if you have purchased Las Vegas Open 2024 ticket insurance. Tickets may be transferred to another party up until January 3rd, 2024.

• In the instance the event is canceled due to an act of God, force majeure or forces outside of our control such as severe weather conditions, customers may donate their ticket revenue to the event to help offset the significant financial burden the event faces in the event of a cancellation (with our sincere gratitude), ask for a refund which will be issued even if the cancellation occurs after November 17th, 2023,  apply their ticket value as credit for the Las Vegas Open 2024, or to use as credit in the Frontline Gaming web-cart.

• In the instance the event is forced to cancel, refunds may take up to 90 days to process.

• All ticket refunds are subject to a 15% service fee.

• All items included with any of the tournament Packages, the High Roller Ticket and as well as preordered must be picked up during the event by 10AM on Sunday. Items will not be shipped. Items not claimed by 10AM on Sunday will be resold to anyone interested and the original purchase will not be refunded. 

• Frontline Gaming reserves the right to refuse business at our sole discretion. 

• Media Release: This Frontline Gaming  as are all  Frontline Gaming events, is filled with many memorable memories. We try to preserve the event by taking photos/videos/livestream of you while playing your game or conversing with friends.  By attending this Frontline Gaming event you agree to have your photograph taken by one of our staff members (or a Frontline Gaming pre-approved 3rd party) and to be shared on our various media platforms.  At any time before or during the event, if you wish to have your photo not taken, please send an email to Events@frontlinegaming.org Please note that  during the final round of the many of the tournaments, including the 40K Champs event, the top table may be streamed. 

We are also offering a new service: Ticket Insurance. This offers attendees the opportunity to purchase insurance on their LVO 2024 Tickets and Merchandise at 100% of the purchase price, not subject to the 15% service fee up until the day before the event, January 17th, 2024. For more information, click here.